Latest iPhone Support (Support iPhone ล่าสุด)
- - Need some wireless AT&T-related information? Get help from the links below:
- - For a number of enterprise Wi-Fi connection types, IT administrators will deploy profiles they create with iPhone Configuration Utility to automate and/or restrict user Wi-Fi connections. Including the CA Certificate for these connections will remove the users' need to verify that they trust the Certificate(s) provided each time they reconnect to Wi-Fi. CA Certificates and Trust settings can be provided within configuration profiles.
- - After setting up an email account, you may find that Mail loads message titles but not the message body previews or that mail receives blank messages:
With preview
Without preview
Blank message
- - When using an Exchange ActiveSync account, email attachments may not download. Tapping the attachment to start the download shows a spinning wheel which never stops.
- - If an iPhone, iPad, or iPod touch is not recognized in iTunes on Windows, the Apple Mobile Device Service (AMDS) may need to be restarted. Alternatively, you may see the following error when connecting your device:
"This iPod cannot be used because the Apple Mobile Device Service is not started."
- - You can rent TV Shows from the iTunes Store and watch them on your Mac or Windows computer, iPhone, or iPod touch.1
- - In Windows XP, some background processes can cause issues that may prevent applications such as iTunes and QuickTime Player from working correctly, opening, or even installing. Learn how you might resolve these conflicts by disabling some items using the System Configuration Utility (MSCONFIG).
- - Multitasking is a feature of iOS 4 that allows applications to perform specific tasks in the background while you are using other applications. Multitasking in iOS 4 is supported on iPhone 4, iPhone 3GS, and iPod touch (3rd generation).
- - A message may appear on a blue screen when connecting your iPhone, iPad, or iPod touch to a Microsoft Windows computer. This can happen if your iOS device has saved photos that were taken with the built-in camera or were saved from Safari, Mail, or other apps. This issue can also occur due to a USB driver conflict with other devices connected to the computer.
- - Learn more about TCP and UDP ports used by Apple products, such as Mac OS X, Mac OS X Server, AppleShare IP, Network Assistant, Apple Remote Desktop, Macintosh Manager, and MobileMe. Many of these are referred to as "well known" industry standard ports.
Note: Mac OS X v10.5 and later includes the Application Firewall, which is different from a port-based firewall.
- - Apple asks customers to help improve the iOS by occasionally providing diagnostic and usage information. Apple collects this information anonymously.
By default, opting in is a one-time decision. If you'd like to change your decision, you can reset warnings so that you will be asked again.
- - iCal, iOS 4, and MobileMe all offer a Birthdays Calendar. This calendar is automatically generated from birthday information found in your Address Book contacts. Contacts whose first birthday is more than 77 years ago do not display when viewed in the Birthdays Calendar on an iOS Device, such as an iPhone, iPod touch, or iPad.
The Birthdays Calendar can be synced via cable (USB) in iOS 4 or earlier versions. In iOS 4, the Birthday Calendar is available directly on the device, either from contacts stored on the iOS Device or synced with MobileMe. This issue occurs regardless of whether the Birthdays Calendar was created on the iOS Device or synced to it via MobileMe or iTunes.
- - If you are having issues with an iPhone, iPad, or iPod touch accessory, try the following troubleshooting steps:
- - After using Nike+ on your iPhone or iPod touch, you may be unable to switch between options for repeating songs in the iPod/Music application.
- - For most Wi-Fi networks, FaceTime video calling will just work. If you are on a Wi-Fi network that is behind a firewall, see below.